Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Federal Express or UPS with tracking and drop-off with or without signature, depending on your selected method of shipment. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Boxes are appropriately sized and your items are well-protected.